Why I Still Get Caught Out Sometimes (Yes, Really)
I advise people on cyber security professionally, and a convincing scam still nearly got me recently. Here is what happened and why even careful people are not immune.
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What Happens When You Ask Three Different AI Tools the Same Question
I asked the exact same business question to three different AI tools to see how much the answer actually varied. The results were a genuinely useful lesson in not trusting any single one blindly.
Flashback Friday: The Sound of a Fax Machine Receiving a Page
A whirring, beeping, slowly-emerging page was once the height of instant business communication. The fax machine deserves a proper send-off.
Mapping Software Has Quietly Transformed How We Find People
Paper maps and grid references used to be the entire toolkit. Shared digital mapping software changed how search areas actually get planned and covered.
The Question I Ask Every Client in the First Five Minutes
One question, asked early in almost every client conversation, has saved me more wasted projects than anything else I have learned in business.
Five Questions I Ask Before Quoting Any Website Job
A quick quote without the right questions almost always ends badly for both sides. These five questions save everyone the grief.
The Print Settings I Wish Someone Had Told Me Sooner
A handful of print settings make a bigger difference than any upgrade I have ever bought. I wish someone had just told me these on day one.
The Tools I'd Buy First If I Were Starting From Scratch
If I lost every tool in my workshop tomorrow and had to start again on a tight budget, this is exactly the order I would buy them back in.
What Actually Happens When a Website Goes Down at the Worst Time
A website outage during a big promotion is one of the worst-timed disasters a small business can have. Here is what I actually do in the first ten minutes.