Why Your Contact Page Is Costing You Customers
The contact page is the most under-designed, under-thought page on most small business websites, and it is quietly losing them real enquiries.
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The Website Audit I Do Before Touching Any Code
Before I change a single line of code on an existing website, I run through the same audit every time. Here is exactly what it covers and why.
Five Questions I Ask Before Quoting Any Website Job
A quick quote without the right questions almost always ends badly for both sides. These five questions save everyone the grief.
What Actually Happens When a Website Goes Down at the Worst Time
A website outage during a big promotion is one of the worst-timed disasters a small business can have. Here is what I actually do in the first ten minutes.
The Real Cost of a 'Free' Website Builder
Free website builders are not actually free once you add up what they cost in lost flexibility, lost ownership, and lost time. Here is the honest math.
Why I Still Build Some Sites Without a Single Line of JavaScript
In an industry obsessed with frameworks, sometimes the most professional thing you can build a client is a fast, simple, boring website. Here is why I still do it.
The First Website I Ever Built (And Everything Wrong With It)
Animated GIFs, a visitor counter, and a MIDI file that played automatically. My first website was a glorious disaster — and I learned more from it than from anything since.